Tu Casa Group (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information you provide through our website and during the course of our business engagements.
Information We Collect
We collect information you voluntarily provide, including:
- Contact information, name, email address, phone number, and company name submitted through our contact form or by email.
- Project information, details you share about your project, location, scope, and timeline.
- Technical information, basic browser and device data collected automatically (browser type, IP address, pages visited) for analytics purposes.
We do not collect sensitive personal information unless required for a specific engagement and only with your explicit consent.
How We Use Your Information
- To respond to your inquiries and prepare project proposals.
- To communicate about ongoing or completed projects.
- To improve our website and services based on usage patterns.
- To comply with legal and regulatory obligations in Alberta and Canada.
How We Share Information
We do not sell or rent your information. We may share information with:
- Subcontractors and partners strictly as required to deliver a project you have engaged us for.
- Government authorities when required by law or regulation.
- Service providers (email, analytics, hosting) bound by confidentiality obligations.
Data Retention
We retain project-related information for the duration of our engagement and for a reasonable period afterward to meet legal, accounting, and operational requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at sales@tu-casa.ca. We will respond within 30 days.
Security
We use commercially reasonable safeguards to protect your information. No method of transmission over the internet is 100% secure, but we treat data protection as a priority.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the most recent revision.
Contact
For questions about this Privacy Policy, contact:
Tu Casa Group 10202 123 St, Grande Prairie, AB T8V 8B8 Email: sales@tu-casa.ca